Effective Date: 16 December 2024
At Kromium Digital, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [www.kromium.my], use our services, or interact with us. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect two types of information:
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Personal Information: When you interact with us, we may collect personal information, such as your name, email address, phone number, or other details you provide through forms, subscriptions, or inquiries.
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Non-Personal Information: We also collect non-personal information automatically through cookies and analytics tools, such as your IP address, browser type, device type, and pages visited.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, improve, and personalize our services.
- To respond to inquiries, requests, and provide customer support.
- To send you marketing communications, updates, and promotional offers that may be of interest to you (you can opt-out of these at any time).
- To analyze website usage and improve user experience.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us collect information about how you use our website and allow us to personalize content and ads based on your preferences. You can manage cookie preferences through your browser settings.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you wish to update or delete your information, please contact us directly.
5. Sharing of Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted service providers, such as web hosting services, payment processors, or email marketing platforms, who assist in operating our website or delivering services. These third parties are obligated to keep your information confidential and secure.
We may also disclose your information if required by law or to protect our legal rights.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.
- Control the use of cookies through your browser settings.
If you have any questions or requests regarding your personal data, please contact us at [insert email address].
7. Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the security of your information transmitted to our website.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website and does not cover the practices of other sites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Kromium Digital
Email: [email protected]